American Equity Customer Service
At American Equity, you are at the center of everything we do. Whether you are a contract owner or an agent, our dedicated team of 500+ employees is focused on providing you with product integrity, safe retirement planning solutions and the very best service in our industry.
When you call us, your call is answered promptly and you will talk to a professional who is located in our West Des Moines, Iowa office. You can fill out our contact form or find helpful information, including Frequently Asked Questions, below.
P.O. Box 71216
Des Moines, IA 50325
6000 Westown Parkway
West Des Moines, IA 50266
Monday - Thursday 8:00 a.m. - 4:45 p.m. Central Time
Friday 8:00 a.m. - 1:00 p.m. Central Time
Main Office Number: (515) 221-0002
Toll Free Number: (888) 221-1234
Fax Number (Annuity Service): (515) 226-3129
Please complete the form below to be contacted by the home office. Responses are typically made the following business day.